Trust Wallet Support

Get help with Trust Wallet. Find answers to common questions, troubleshooting guides, and learn how to contact Trust Wallet support.

⚠️ Beware of Scams

Trust Wallet support will NEVER ask for your recovery phrase. Anyone asking for your 12/24-word phrase is a scammer. Trust Wallet support is free—never pay for support services. Report scams to the official Trust Wallet channels.

Get Help

Contact Trust Wallet Support

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In-App Help Center

Access Trust Wallet support directly from the app. Go to Settings > Help Center for guides and live chat.

Open App
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Twitter Support

Contact Trust Wallet support on Twitter @TrustWallet. Get updates and community support.

@TrustWallet
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Telegram Community

Join the Trust Wallet Telegram community for peer support and announcements.

Join Telegram
FAQ

Trust Wallet Support FAQ

How do I contact Trust Wallet support?

Contact Trust Wallet support through the in-app help center (Settings > Help Center), official Twitter (@TrustWallet), or Telegram community. Trust Wallet support is available 24/7.

My Trust Wallet is not showing balance

If Trust Wallet is not showing balance: 1) Check internet connection. 2) Ensure correct network is selected. 3) Pull down to refresh. 4) For custom tokens, add manually using contract address. Contact Trust Wallet support if issues persist.

How do I recover my Trust Wallet?

Recover Trust Wallet using your 12/24-word recovery phrase. Download Trust Wallet, select "I already have a wallet," enter your phrase. Trust Wallet support cannot recover wallets without the phrase.

Trust Wallet transaction pending

For pending Trust Wallet transactions: Check blockchain explorer for status. Low gas may cause delays. To speed up: increase gas (if supported) or wait. Trust Wallet support cannot reverse blockchain transactions.

Is Trust Wallet support free?

Yes, Trust Wallet support is 100% free. Never pay anyone claiming to be Trust Wallet support—this is a scam. Official Trust Wallet support never asks for recovery phrases or payment.

How do I report a scam?

Report scams to Trust Wallet support via in-app help center or Twitter. Provide transaction IDs, wallet addresses, and screenshots. Trust Wallet support investigates but cannot reverse blockchain transactions.